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Customer Care

Exceptional Spa Customer Service

We strive to provide the highest level of customer service beginning with your first visit to our website and throughout the ordering and delivery process. We want to gain your loyalty and want you to be completely satisfied from start to finish.

  Ways to Reach Us:
Click My Account to review Orders, enter Return Requests, review m$$ Earned and Account Status
By Phone: Leave us a Message toll-free Monday - Friday, 8am - 5pm EST at 877-697-7274 or 877-my-Spa-Shop. 
By Email: orders@myspashop.com (preferred)
Messages will be returned within 24 hours or on the next business day. (Holidays Excluded)   

Thanks for your business,

Kim Matheson Shedrick & Rich Shedrick, mSS Owners

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