We do offer internationally shipping on a case by case bases. Please contact email@example.com for a shipping estimate.
Please note: We do not include duties and/or taxes in these costs.
If your order contains several items from various designers the items will be shipped from various locations and will have varied delivery times accordingly. All of these delivery details can be found by logging in to your account and viewing your order history.
Shipping of Wine or other Spirits is limited by the US Government to the following states:Spirits Shipping.
Once each item has been fulfilled by the designer, you will receive an email confirming your items are on their way. This email will include a tracking number allowing you to check the status of your order by logging in to your account and checking your order history page.
Our designers are located all around the world and will ship your items directly to you from their location so please know the arrival dates may vary depending upon where the designer is located and where you are having the items delivered. As always, if you have any questions about your order, contact customer service firstname.lastname@example.org. We are always happy to assist.
Return policies are specified on the product detail page. For most items (unless otherwise specified under the products pages) we accept returns within 14 days of receipt if the item is unused and in original condition.
To return an item, please contact a member of our customer service team email@example.com or call 1.877,697,7274 or 877-My-Spa-Shop with your order number, item, and reason for return (your order details can be found in your order history page. We will provide return instruction by email within 24 hrs M-F, excluding holidays..
For returns outside the return policy, my Spa Shop reserves the right to not accept the return or issue store credit in place of a full refund.
All returned items must arrive unused and in the original packaging.
Please note, items that are made-to-order or one-of-a-kind are not eligible for return.
****In all cases, refunds for shipping costs will be determined at our discretion.
If you receive an item in less than perfect condition, please notify us by contacting our firstname.lastname@example.org We will do all we can to remedy the situation.